"Practical support, compassionate care, and peace of mind—bridging the gap for independent living.”
"Practical support, compassionate care, and peace of mind—bridging the gap for independent living.”
To provide dedicated and thoughtful support to seniors and their families, ensuring they receive the personal assistance and companionship needed to enhance their quality of life and independence while aging in place.

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During our travels, Bridgewell stepped in to support our mother—handling daily needs, household tasks, and offering companionship. Her thoughtful care gave our family complete peace of mind.

When our 77-year-old sister suddenly developed severe memory loss after a TIA, we had no idea how to manage her care from another state. Pauletta stepped in immediately coordinating doctors, managing daily needs, and providing the calm guidance we desperately needed. Knowing she was there giving our family peace of mind.

She patiently helped me with technology, home organization, and several things I had been putting off. It’s such a relief to have someone I trust to call when I need help.
S.F., Winston-Salem, NC
My wife died last July. Since I was 89 years old and did not drive a car, I needed help. Salemtowne’s Navigation At Home staff recommended Pauletta Warfford of Bridgewell Concierge to me. So, since August 2025 Pauletta has given me regular assistance, at least twice a week. .
Robin Hastie M.B., B. Chir., Ph. D.
"Bridgewell is greatly helping our aging father to stay at home independently, especially important for someone with memory and confusion issues!
My sister and I can now share the burden of appointments, health monitoring, meals, laundry, coming up with ideas for better care, and just being good company. Their flexible hours and the chance for him to choose the caregivers makes it comfortable for all of us."
"Recently, our family found itself in a challenging position when my wife’s sister, who I will refer to as Kathy for the purpose of this testimonial, developed severe cognitive impairment. She lives in Winston-Salem. We live in Florida. Knowing we would need extensive support for her since we couldn’t be there with her all the time, we reached out to SalemTowne, in WinstonSalem, and were referred to Pauletta at Bridgewell Concierge.
Pauletta has proven to be an absolute blessing. She works closely with my wife on medical-related matters, handling everything from managing digital calendar to be shared with family, scheduling doctor appointments, accompanying Kathy to all her appointments and other miscellaneous tasks, and errands.
Pauletta and the Bridgewell staff work closely with me on administrative matters. They are extremely competent and efficient with monitoring mail, paying bills, and monitoring bank activity. They have been instrumental at setting up processes for administrative purposes in order to prevent things from “slipping through the cracks” and to prevent Kathy from being taken advantage of by scammers.
Why a Concierge?
Sometimes, a helping hand makes all the difference.
At Bridgewell Concierge, we start with your needs in mind. Whether you’re a senior seeking extra support or a family member concerned about a loved one’s independence, we provide personalized, flexible services designed to fit your unique situation.
By Appointment
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